Wherever there is a customer service interaction, there is likely to be an opportunity for mystery shopping.
The list of businesses that get shopped by mystery shoppers…and includes nearly every category you can think of.
- All kinds of department stores, grocery stores, and clothing stores do mystery shopping.
- Nearly every chain restaurant, fast food restaurant’s, and fine-dining restaurant has mystery shoppers.
- Banks, insurance agencies, financial advisors — all use mystery shoppers. Even tax-return companies use them.
- Resorts, golf clubs, spas, and hotels. These kinds of assignments are usually available only to established shoppers. They are out there…but don’t expect to get them right away.
- Apartment viewings are also a common mystery shopping assignment.