- Kern Scheduling. Kern is one of the largest scheduling companies out there. They are very reputable. I highly recommend registering with them!
- ShadowShopper. This is one of the most controversial scheduling companies out there — because they charge a fee for their services. However, many shoppers have gotten their start with ShadowShopper, and recommend them wholeheartedly.
- Direct Scheduling Services. This company sometimes posts jobs on my very own job board at MysteryShopForum.com. They have a good reputation. They are still relatively new — so they might not have as many assignments for you yet.
- Coast to Coast Scheduling Services. Another reputable company. You can search for assignments without registering. Pretty handy.
- A Cut Above Scheduling Services — They seem to no longer be in business. Ouch.
- BLD Scheduling Services
- Quality Scheduling Group
Archive for the 'Companies' Category
7 Scheduling Companies
219 Mystery Shopping Companies
- A & M Business Services www.ambussvcs.com
- A Closer Look Inc. www.a-closer-look.com
- A Customer’s Point of View, Inc. www.acpview.com - Mystery shopping services for retail, restaurants, transit providers, housing, living and care facilities, entertainment facilities and health care providers. Online application.
- A Step Above Service Evaluations, Inc. www.serviceevaluations.com - Florida-based service evaluations to varied industries.
- A Top Shop www.atopshop.com
- A&A Merchandising Ltd. www.aamerch.com
- Acorn Management Associates www.acorn-ma.co.uk - Mystery shopping provider. Specializes in automotive after sales care. Also offers design, development and manufacture of specialist tools.
- Acra Inc. www.secretshopacra.com A Lot of California shops
- ACRA, Inc. www.secretshopacra.com - Retail, restaurant, service, sales and entertainment complex mystery shopping. Online application.
- Advanced Phone Ups phoneups.com - Telephone training and mystery shopping of all types of vehicle dealerships.
- All-Star Customer Service, Inc. www.mysteryshoppingexperts.com - Offering traditional, audio, and video mystery shopping, and market research. Also training training programs.
- Amusement Advantage, LLC www.amusementadvantage.com - Amusement park mystery shopping. Online application.
- Ann Michaels & Associates Ltd. www.ishopforyou.com
- Anonymous Insights, Inc. www.a-insights.com - Marketing research firm that specializes in customer satisfaction programs. Online application.
- Anonymous Shoppers and Assessments of Pittsburgh (ASAP) www.asapittsburgh.com - Shopper evaluations of restaurant, fast food, retail, health care, insurance, banking, grocery, automobile and sales and service. Online application.
- Apartment Shopper www.apartmentmysteryshopper.com
- AQ Services International www.aq-services.com - Mystery shopping, quality research, and consultancy services. Company profile, locations and contacts.
- Ardent Services, Inc. www.ardentservices.com - Mystery shopper services catering to retail, restaurant, hotel, airline and car rental industries. Online application.
- Ascent Research Associates, LLC www.ascentresearch.com - Offers mystery shopping and consulting services for restaurant, property management, retail and a variety of other industries in the United States and Canada. Web-based reporting. Online application.
- Associate Consumer Evaluations Mystery Shopping www.acemysteryshopping.com - Offering customer service evaluations, exit interviews, and employee training with web access. Resource for shoppers and online application.
- Assure Quality Systems www.aqsshopper.com
- At Random Communications www.arllc.com - Telephone based shopper evaluations of service quality and efficiency. Customer follow-up and competitive analysis services also available.
- At Your Service Marketing www.aysm.com
Ath Power www.athpower.com - Mystery shopper services catering to retail and financial services. Sales staff and management training and market research. Online application. - Bare Associates International www.baiservices.com - Mystery guest retail, hotel and restaurant reports since 1987. Video training and guest intercept programs also available. Online application.
- Barry Leeds and Associates www.barryleedsassoc.com - Offers a range of mystery shopping services with a core focus on the financial services industry and service-oriented retail companies. Core competence is helping companies prevent discriminatory and unfair sales practices.
- Berring HIne Consulting www.berring.co.uk - Telephone-based mystery shopper programmes as part of a wider evaluation of public sector services.
- Best Mark www.bestmark.com
- Beyond Hello www.beyondhello.com
- Beyond Marketing Group www.beyondmarketinggroup.com
- BMA Mystery Shopping Services www.mystery-shopping.com
- Business Evaluation Services www.mysteryshopperservices.com - Business and retail on-site, telephone and customer feedback secret shopper services.
- Business Insights Group www.businessinsights.com
- Byers Choice Inc www.byerschoiceinc.com
- Campus Consulting www.shopaudits.com
- Capstone Research www.capstoneresearch.com
- C-Chex www.c-chex.com - Partners with retailers to ensure cashiers comply with age-restricted sales policies while providing an objective view of operations.
- Certified Reports, Inc. www.certifiedreports.com - Mystery shopping and market research surveys for financial, restaurant, retail and service industries. Also offer proof-of-performance theatre audits. Online application.
- Check Mark, Inc. www.checkmarkinc.com - Mystery shopper services to banking, restaurant, retail and entertainment sectors. Online application.
- Check Up Marketing www.checkupmarketing.com
- Checkout (UK) Ltd www.checkoutuk.co.uk - A customized mystery shopper program using specialized secret shoppers with a video recorded analysis.
- CKA Group Inc. www.ckagroup.com
- Commercial Services System www.commercialservicesystems.com
- Confero, Inc. www.conferoinc.com - Nationwide mystery shopping and customer satisfaction measurement services for automotive, banking, restaurant and real estate. Online application.
- Consumer Impressions www.consumerimpressions.com
- Consumer Research Group (CRG) crg2000.com - Mystery shopper consultant services to the retail industry.
- Consumer Research International mysteryshops.com Lowe’s, K-Mart, Pizza Hut, CiCi’s pizza, Papa John’s, Dominoes, East of Chicago, Stride Rite, and many others.
- Count On Us www.ucountonus.com - Mystery shopper services to restaurants, bars, hotels, banks, retail and service industries. Licensed investigators. Online application.
- Coyle Hospitality Group www.qualityaudit.com
- Creative Image Associates www.creativeimage.net - A consulting and training company specializing in assisting financial institutions to achieve a successful sales and service culture. Training, evaluation, and incentive programs designed to maximize employee performance.
- Customer 1st www.customer-1st.com - Full service mystery shopping company providing on-line reporting for customer service evaluation.
- Customer Perspectives www.customerperspectives.com
- Customer Point of View www.mystery-shopper-business.com - A mystery shopping service catering exclusively to the restaurant and hotel foodservice industries since 1985.
- Customer Service Experts Inc. www.customerserviceexperts.com
- Customer Service Perceptions csperceptions.com - Website, telephone and on-site mystery shopping services. Online application. Employee surveys and competitor price check services also available.
- CV Marketing Research Inc. www.cv-market.com - Full-service mystery shopping and market research company serving Canada and the US. Custom designed customer service and satisfaction surveys, and secret shopping programs designed to help businesses improve their critical customer satisfaction levels
- CyberShoppers NOP www.cybershoppers.nopworld.com
- Data Quest, Ltd. www.dataquestonline.com - Monitoring customer service performance and employee honesty in a broad range of industries (Hotels, Retaurants/Bars, Retail).
- Datatron www.usd-datatron.com
- David Sparks & Associates www.sparksresearch.com
- Douglas Stafford International www.douglasstafford.com - Video, telephone, and physical mystery shopping. Automotive industry specialists. Streaming video and audio results online.
- DSG Associates, Inc. www.dsgstars.com - Mystery shopping services to the retail food service industry. Online application.
- Dynamic Advantage www.dynamic-advantage.com - Provides mystery shopping and customer satisfaction measurement services. News archive, and monthly newsletter.
- eMysteryShopper www.edigitalresearch.com - Independent review of website usability and efficiency from a customer’s point of view. Online application.
- Evaluation Systems for Personnel www.espshop.com - Provides mystery shopping and sales training services. [Houston]
- Eyes R Us Inc. www.eyesrusinc.com
Feedback Plus, Inc. www.feedbackplusinc.com - Customized mystery shopping programs. - Focus on Service www.focusonservice.com
- Franchise Compliance Inc www.franchisecompliance.com
- Frontline Shoppers Inc. www.frontlineshoppers.com - Offering mystery shopping and merchandising compliance evaluations. Also consumer research and training services.
- Full Scope Mystery Shopping www.fullscopemysteryshopping.com
- G3 Mystery Shopping www.sparagowski.com
- Game Film Consultants www.gamefilmconsultants.com - Video mystery shopping.
- Gapbuster www.gapbuster.com Does Mcdonalds, Radio Shack. Low pay, but not A bad place to start.
- Grantham Orilio & Associates www.goashoppers.com
- Graymark Security Group www.graymarksecurity.com
- Greet America Inc. www.greetamerica.com
- Greet America Mystery Shopping www.ga-mysteryshopper.com - Conducts many types of evaluations and surveys across North America.
- Guest Check www.theguestcheck.com - Offers mystery shopping investigative services exclusively to hotels, restaurants, and resorts.
- Hidden Concepts Inc. www.hiddenconcepts.com - Mystery shopping and secret evaluating in person, online, by telephone or via competitive shopping. Case studies, tips and publications. Company profile and contacts.
- Hilli Dunlap Enterprises www.dunlapenterprises.com - Services offered, contact details, and application to be a shopper.
- Hindsight www.hndsight.com - Business evaluations by mystery shoppers, customer service information collectors, local and US national. Comparison graphs for managers.
- Howard Services Service Sleuths www.howardservices.com
ICC - Decision Services www.iccds.com - Mystery shopping and merchandising solutions. Services retail and restaurant industry. Programs customized to meet the objectives and budget of customers. - ICU Associates Inc. www.icuassociates.com - Provides services in the US, Canada and Puerto Rico to fast food chains, restaurants, airports, and convenient stores. Also provides private investigations in the US. Shopper application available.
- Image Checkers www.imagecheckers.com - Providers of mystery shopping services.
- Imaginus Training & Development Inc. www.imaginusinc.com - Mystery shopping, web shopping, training, motivational seminars, and focus groups.
- Imyst, Inc. www.imyst.com - Provides customized mystery shopping services for automotive dealerships, retail locations, restaurants, hotels and apartments, telephone programs, and customer service evaluation.
- Infinity Assurance Group www.infinityag.com
- Infotel www.infotelinc.com - Serving retailers, restaurant/quick-serve, manufacturing and service industries with custom-designed mystery shopping programs.
- Inland Retail Services inlandretailservices.com - Specialists in mystery shopping and merchandising services. Includes services and contacts.
- Instant Reply www.mysteryshopservices.com
- IntelliShop www.intelli-shop.com - Wide range of mystery shopping services, on-site, telephone and web-based to the retail industry. Online application.
- ITS (Incognito) www.itsincognito.com - Offers assessment of customer service, call handling and sales skills through the implementation of mystery customer programs. Specialising in the hospitality industry.
- J. E. Lowery Professional Services Corporation members.hometown.aol.com - Customized mystery shopping services.
- J.M. Ridgeway Co. www.jmridgway.com - A market research and mystery shopping company providing national coverage.
- Jack’s Mystery Guest www.jacksguest.com
- Jancyn Evaluation Shops www.jancyn.com - Secret shopping services used by the retail, restaurant and rental housing industry.
- JC & Associates www.jcandassociates.com
JKS Mystery Shopping Ltd www.jksmysteryshopping.co.uk - Offers mystery shopping for retail, leisure and tourism sectors. List of services, profile and contacts. - Ken Rich Retail Group www.ken-rich.com
- Kinesis CEM, Redefining the Customer Experience www.kinesis-cem.com - Web-based reporting that targets all levels of an enterprise. Mystery shopping, focus groups, web-site pop up surveys, telephone interviews and customer feedback.
- LeBlanc & Associates www.mleblanc.com
- Locksley Group Ltd. www.locksleygroupltd.com
- MacPherson Mystery Shopping and Research www.macphersonmysteryshopping.org.uk - A British company specializing in worldwide mystery shopping and market research.
- Maritz Research www.virtuoso.maritzresearch.com
- Market Viewpoint www.marketviewpoint.com
- Marketing Systems Unlimited Corp. members.aol.com - Details about the company, services offered and how to become a shopper.
- Mars Research www.marsresearch.com - Offers a wide variety of quantitative research studies, including mystery shopping and customer surveys.
- Mass Connections massconnections.com
- Melinda Brody and Company www.melindabrody.com
- Mercantile Systems and Surveys www.mercsurveys.com
- Merchandise Concepts www.merchandiseconcepts.com
- Michelson & Associates, Inc. www.michelson.com - Description of the company and services offered. Apply online to be a shopper.
- Mosaic InfoForce www.mosaic-infoforce.com
- Mystery Guest Inc www.mysteryguestinc.com
- Mystery Shop Inc. www.mysteryshopinc.com - Print, telephone, and video mystery shop services.
- Mystery Shopper Metropark www.metropark.com
- Mystery Shopper, USA www.bmiltd.com - Sign up to be a shopper or inquire about using this business’s services.
- Mystery Shoppers www.mystery-shoppers.com - Evaluates customer service and quality control. News for potential clients and shoppers, contact information, and details about the business.
- Mystery Shoppers Ltd. www.mystery-shoppers.co.uk - Mystery shopping and customer service training and consultancy services. UK.
- Mystery Surfing
- www.mystery-surfing.com - Independent website usability evaluation service.
- Mysteryshopomatic.com www.mysteryshopomatic.com - Online tools for mystery shopping providers: web-accessible form and report editors, ftp transfer, automatic scoring of submitted forms, and report downloading in ZIP and CSV format. Monthly fee for access to these tools.
- Mysteryshopper.com.au Pty Limited www.mysteryshopper.com.au - Focuses on Australian shops but also New Zealand, United Kingdom and the United States of America.
- Mystique Shopper www.mystiqueshopper.com
- Mystique Shopper LLC www.mystiqueshopper.com - Mystery shopping services to varied industries. Web-based reporting.
- National Shopping Service www.nationalshoppingservice.com - Mystery shopping in America and Europe.
- National Shopping Service Network, LLC www.mysteryshopper.net - Offers a variety of mystery shopping services.
- Nationwide Services Group Inc www.nationwidesg.com
- Northwest Loss Prevention Consultants www.nwlpc.com - Restaurant, apartment and retail mystery shops. On line shopper application.
- Pacific Research Group www.pacificresearchgroup.com - Services include mystery shops, site inspections, and phone surveys.
- PatronEdge www.patronedge.com
Performance In People Ltd www.performanceinpeople.co.uk - UK-based telephone and video mystery shopping services. - Person To Person Quality persontopersonquality.com - Provides transaction experience studies, mystery shopping, customer surveys, competitive intelligence services, and special consulting services. Apply online to be a shopper.
- Petro Truck Stops www.petrotruckstops.com
- Pinkerton Field Research Services www.pktnshop.com - Customer service mystery shopping, marketing data collection and compliance audit programs. Apply online to be a shopper.
- Power Information Gathering Services www.pigservices.co.uk - UK business specializing in phone and personal visits, and mail and email inquiries to customer service departments.
Premier Service www.premierservice.ca - A Montreal-based firm in business for over 11 years, provides mystery shopping and consulting services across Canada, the US and Puerto Rico. - Presence Quality Mystery Shopping www.presence.fr - Specialists of network assessments.
- Promotion Network Inc. www.promotionnetworkinc.com
- PROS Professional Review & Operational Shoppes Inc. www.proreview.com
- PulseBack www.pulseback.com
- Quality Assessments Mystery Shoppers, LLC www.qams.com - Details how to become a customer and receive feedback on quality service, how to stimulate word-of-mouth, and suggestive selling.
- Quality Assurance Consulting www.qacinc.com
- Quality Consultants, Inc www.qualconsultant.com - Conducts mystery shopping and quality reports for restaurants and lodging facilities.
- Quality Eye Mystery Shopping www.qualityeye.com - A UK-based company providing telephone audits, mystery shopping, website evaluations, and competitor comparisons for the retail and public sector.
- Quality Insurance Inspection Specialists www.qsispecialists.com
- QualityWorks Associates www.qualityworks.com
- QualityWorks Associates www.qualityworks.com - A market research organization that conducts surveys and mystery shopping.
- Quest for Best www.questforbest.com
- Reality Check Mystery Shopper www.rcmysteryshopper.com
- Reality Quality Assurance www.rqa-inc.com
- Restaurant Cops LLC www.restaurant-cops.com
- Restaurant Evaluators, Inc. www.restaurantevaluators.com - Customer feedback and evaluation services. Company profile, news and contacts.
- Retail Biz Consulting www.retailbiz.com
- Retail Maxim www.retail-maxim.co.uk - UK-based mystery shopping services including competitor visits and internet and telephone shopping.
- Retail Rapport Ltd. www.mysteryshopagency.com - Mystery shopping agency. List of services, details about applying, and contact information.
- RetailTrack www.retailtrack.com - Retail, service, hospitality and call center mystery shopping.
- Richey International www.richeyint.com - Quality management programs to enhance performance, measure product quality, and maintain brand stature.
- Rickie Kruh Research and Marketing Group www.rkrmg.com
- Ritter & Associates www.ritterandassociates.com
- Rocky Mountain Merchandising www.rockymm.com
- Satisfaction Services, inc. satisfactionservicesinc.com - Providing customized quality and service evaluation programs (a concept of mystery shopping) to restaurant, hospitality, retail, and service companies. Online service available.
- Schryver Enterprises. LLC www.schryverenterprises.com - Develops and customizes training courses in customer satisfaction, and provides mystery shopping services.
- Second To None, Inc. www.second-to-none.com
- Secret ShopNET www.secretshopnet.com - Mystery shopping services. Apply online.
- Secret Shopping Company www.secretshoppercompany.com
- Secret Shopping Services secretshoppingservices.com - Specializes in retail, restaurant, malls, jewelers, coffee houses, integrity issues and customer service audits. Company profile and contacts.
- Secret Sleuths servicesleuths.com - Services offered, staff, contact details, and shopper application.
- Sensor Quality Management Inc. www.sqm.ca - Mystery shopping services with either local residents or shoppers who have experience in a particular industry. Information for clients; application form for prospective shoppers.
- Service Advantage International www.servad.com
- Service Alliance www.serviceallianceinc.com
- Service Alliance, Inc. www.serviceallianceinc.com - Provides mystery shopping services to a variety of industries throughout the United States.
- Service Check www.servicecheck.com - Customer service audits performed throughout North America.
- Service Evaluation www.serviceevaluation.com - Provides a comprehensive solution for keeping on top of the front line.
- Service Evaluation Concepts www.serviceevaluation.com
- Service Excellence Group www.serviceexcellencegroup.com - Provides customer service development through mystery shops, customer service/management/sales training, personalized consultation, and a quarterly training publication. Find contact information, list of services, and details for potential shoppers and
- Service Impressions www.serviceimpressions.com
- Service Intelligence, Inc. www.serviceintelligence.com - Provides actionable, real-time Internet-based mystery shopping and performance assessment across all of North America.
- Service Performance Group www.spgweb.com - Mystery shopper program designed to objectively measure employee customer service skills, sales skills, product knowledge and other related criteria.
- Service Research Corporation www.serviceresearch.com
- Service Sleuths by Howard Roberts www.howardservices.com
- ServiceProbe www.pwgroup.com
- ServiceSense www.servicesense.com - Service evaluation programs and customer care consulting for restaurants, retail stores, service businesses and call centers.
- ServiceTRAC, Inc. www.servicetrac.com - National and international mystery shopping and full service market research firm providing market analysis, measurements and solution services.
- SG Marketing Group www.sgmarketing.com - Company description, services offered, and online shopper application.
- Shadow Shopper Agency www.theshadowagency.com - Video mystery shopping company. Shoppers wear microvideo equipment to record interactions. Services, press releases and news, dealers, and contact information.
- Shop’n Chek www.shopnchek.com.au - Offers mystery shopping and market research services for customer satisfaction measurement in Australia and New Zealand. profile and contacts.
- Shop’n Chek International www.shopnchek.com - Mystery shopping and market research services for customer satisfaction measurement.
- Shopper Anonymous www.shopperanonymous.com - Australian mystery shopping organization.
- Shoppers Inc. www.shopperjobs.com
- Shoppers Critique International www.shopperscritique.com - Provides independent customer service evaluations by using guest mystery shoppers to evaluate employee performance. Details about services and industries served, mystery shopping details, FAQs and contact information.
- Shoppers’ View www.shoppersview.com - Provides mystery shopping on site and by telephone to the retail industry. Online application.
- Shoppers, Inc. www.shoppercomments.com - Mystery shopper services to bank, restaurant and retail industries. Employee incentive plans and surveys. Online application and shopper resource.
- Sights on Service www.secretshopper.com
- Sinclair Service Assessments www.ssanet.com - Company provides mystery shopping services throughout the U.S. and abroad. Site includes a sign-up area for shoppers.
- Sipe and Associates www.sipeandassociates.com - Provides customer service evaluations, mystery or secret shopping services.
- SNEAK PEAKms spbon.com - Offers a variety of customized mystery shopper and caller services.
- Sparagowski & Associates www.sparagowski.com
- Speedmark Information Services www.speedmarkweb.com - Marketing services company that specializes in providing customized data collection for Consumer Products Manufacturers and multi-unit retailers. Services offered, and mystery shopper application.
- Spies in Disguise www.spiesindisguise.com
- Support Financial Resources, Inc. www.serviceexperiences.com - Customer-driven mystery shopping and consultative services specializing in the financial services industry.
- Sutter Marketing suttermarketing.com - Mystery shopping and compliance audits powered by Palm technology with digital photo documentation. Website accessable data. Find details about the business, services offered, and contact information.
- SystemChec by Orillio & Associates www.systemchec.com
- Tenox Appraisal Systems www.weshop4u.com - Customer satisfaction measurement specialists.
- Tern Consultancy www.ternconsultancy.co.uk - Works with retailers to improve and track customer service primarily by developing corporate standards and providing mystery shopping.
- TES/Rapid Chek www.rapidchek.com
- Texas Shoppers Network www.texasshoppersnetwork.com
- The Field Force www.thefieldforce.com
- The Hotel Shopping Network www.hotelmysteryshopper.com - Provider of hotel mystery shopping and sales training services to the hospitality industry.
- The Insight Group International www.theinsightgroupintl.com - Provides food and beverage service evaluations and full property evaluations for hotels.
- The Kirandt Group, LLC www.kirandt.com - Offers mystery shopping and competitive intelligence services exclusively the casino gaming industry.
- The Performance Edge, Inc www.pedge.com - Mystery Shopping services. Customer Service Feedback. Online application.
- The Secret Shopper Company www.secretshoppercompany.com - Offers a full range of secret shopping services, with reports tailored to motivate rather than criticize. Online training required for all shoppers.
- The Service Quality Department www.service-quality.com
- The Soloman Group www.thesolomongroup.com
- TNS Intersearch www.intersearch.tnsofres.com
- Trend Source www.trendsource.com
- U.S. Mystery Shoppers, Inc. usmysteryshoppers.com - Offers services to retail and service industries in the United States. Online application.
- Verification Roberte Inc. www.roberteverifications.com - Providing mystery shopping, customer service evaluation, surveys and analysis. Specializing in retail and food industries. Covers Canada and USA.
- Video Eyes www.videoeyes.net
- Video Stars Real Time Video Training www.videoeyes.netHidden camera video captures real-time employee interactions to improve customer service, sales, and other target areas.
- Webbtech Data webbtech.com Quality assurance company specializing in mystery and comparison shopping.
- Westcoast Mystery Shopping westcoastmysteryshopping.com Specializes in serving smaller retail chains throughout North America.
6 Scheduling Companies
Here is a list of 6 scheduling companies for you to apply to. A scheduling company fills assignments for mystery shopping companies. That means applying to one scheduling company connects you with dozens of mystery shopping companies.
Apply to all seven of these companies! If you want more assignments, better assignments, or more choices, then it will be worth your effort. Continue reading ‘6 Scheduling Companies’
4 Scheduling Companies for You
If you want to find more mystery shopping companies to work with in YOUR area, then registering with scheduling companies is one of the best ways to do that.
Basically, a scheduling company helps lots of other mystery shopping companies fill their assignments. That means registering with one scheduling company directly connects you with lots of other companies.
Here are FOUR scheduling companies for you to register with: Continue reading ‘4 Scheduling Companies for You’
Shadow Shopper Scheduling Company
Shadowshopper is a mystery shopping scheduling company. That means they work with dozens of other mystery shopping companies to fill assignments. Shadowshopper is also controversial in the mystery shopping community because they charge a fee for their service.
But is it worth it to pay Shadowshopper ? In many cases it is. I recommend signing up for their free trial. If they have a lot of assignments available to you, and you want to take them, then the Shadowshopper sercice is worth every penny.
Here’s what some people have had to say about Shadowshopper :
“I’ve had nothing but good experiences while using Shadow Shoppers . I signed up for a one year subscription for $19.99 and was a silver member. I submitted my profile and began receiving emails from companies which I applied for each and everyone on my own. I presently work with five mystery shop companies and two demo comapanies. I presently gross over $1500.00 per month and presently I’m very happy with the choice to sign up with Shadow Shoppers .” - Kenneth Baker
“I paid $19.95 for a 3 month subscription to ShadowShopper and it was well worth it. I received plenty of job shops and I was able to apply and register with many companies. I am able to shop in my city and nearby communities that are within a close distance to where I live. Shadowshopper is a great way to get started if you are a newcomer to the world of mystery shopping! Now that I am registered with different companies,I receive shop offers directly to my e-mail and I am able to go directly to their job posting boards and apply for job offers. It was definitely worth the small amount of money I invested. I have no regrets and neither will you. After 3 months, I no longer need their services so I will not be renewing but I was satisfied with the information I received from ShadowShopper .” - Beverly Kelley
Shop ‘n Chek
Shop ‘n Chek is a good company to work with. They are reliable and pay on time. They also have a wide variety of assignments all over the world. Many shoppers report that this is one of their favorite companies to work with. As with most mystery shopping companies, if you wait until the end of the month to accept assignments, you have a better chance of getting bonuses….because the companies have deadlines that they need to meet!
Here’s some more info:
Url:
http://www.shopnchek.com/
Application Url:
http://www.applyshopnchek.com/
Countries Served:
United States, Canada, Pacific Rim Countries, Europe. They are currently planning on expanding further into Asia.
NSS - National Shopping Service
NSS is another well established company. Their pay isn’t always the highest — but they are very easy to work with. I remember when I first registered with them, I recieved a phone call just a week later with an offer for an assignment. That’s what makes them stand out — they are very good at communicating with you, and very responsive to your telephone calls. If they ever have an assignment listed that you want…call them and ask for it! Many shoppers report getting every assignment that they called and asked for.
Here’s some more info:
URL:
http://www.nationalshoppingservice.com
Mystery Shopper Application:
http://www.nationalshoppingservice.com/public/register_1.asp
Corporate Headquarters:
2510 Warren Drive
Rocklin, CA 95677
Countries Served:
National Shopping Service provides client services across the United States and Europe. The staff of National Shopping Service is equipped to accommodate clients in English, French, and Spanish-speaking countries.
About National Shopping Service:
National Shopping Service first opened its doors in 1972 as an organization dedicated to private investigation before being acquired by Paul Bingham in 1985. Bingham’s family – which included his wife and six children - handled most of the mystery shopping duties, and operated the business out of their home. Clients quickly began to hear about the successes other companies experienced using National Shopping Service, and the mystery shopping took off. Before long, business was booming – too much, in fact, for the Bingham to handle it alone.
In 1990, National Shopping Service once again changed hands as the Business Index Group’s Matt Wozniak acquired the organization. Wozniak continued to provide quality service to his clients, and the company grew exponentially. Throughout the 1990s, the reach of the National Shopping Service began to slowly begin creeping across the West Coast and eventually spread throughout the country. The Internet boom of the 1990s added to the success the company enjoyed, and before long National Shopping Service became synonymous with quality mystery shopping services.
In 1999, the company made a physical move, leaving behind Los Angeles for the tranquility of Northern California. National Shopping Service began developing relationships with companies and Europe, and continues to operate on an International level. Today, thousands of mystery shoppers make up the company’s pool of mystery shoppers.
KSS International — Kern Scheduling
KSS International, also known as Kern Scheduling, is a great company to work with. They are a scheduling company, which means they work with dozens of other mystery shopping companies to fill assignments. That means applying to them connects you with all of those dozens of companies.
I highly recommend applying to Kern Scheduling! They are very reputable, and have been around a long time.
Here’s some more information about them:
URL:
http://www.kernscheduling.com/shoppers
Mystery Shopper Application:
http://www.kernscheduling.com/shoppers/code.php
Corporate Headquarters:
PO Box 14094
Tucson, AZ 85732
Countries Served:
KSS International serves clients in the United States, Canada, and Puerto Rico.
About KSS International:
In 1998, KSS International was launched as a mystery shopping company dedicated to helping retail clients ensure that their services goals are being met on the sales floor. Based in Arizona, KSS International employs a staff of professional schedulers, most of which have previous career experience in human resources, recruiting, and other related fields. In addition, the company staffs a team of editors who provide fast turnaround with reports within 24 to 48 hours of the mystery shop. The editors compile a full report to clients who request it.
Since the staff telecommutes from their homes, KSS International assures that there are schedulers and editors in every time zone of their service area in the United States.
All mystery shoppers must first agree to the Mystery Shopping Providers Association’s Shopper’s Code of Professional Standards. In fact, KSS International provides a 100 percent quality completion guarantee to clients. In addition to standard mystery shopping services, the company also provides other services in merchandising, exit interviews, auditing, and more.
In recent years, KSS International’s field of mystery shoppers has performed upwards of 300,000 shops for clients. The company is a member of the Mystery Shopping Providers Association. KSS International President and CEO Lorri Kern currently serves on the Mystery Shopping Providers Association Board of Directors, and holds the position of Chair of the Shopper Services Committee.
GapBuster World Wide
GapBuster is one of those companies that is very well established, and tends to have large clients across the country — and even the world. A word of warning — if you are NEW to mystery shopping, avoid their fast food assignments! They are very complex. Other than that, GapBuster is a good company to work with. They are reliable and will pay you on time.
Here’s some more information about them:
URL:
http://www.gapbuster.com
Mystery Shopper Application:
http://www.gapbuster.com/mysteryshopping/globe.htm
Corporate Headquarters:
PO Box 7205
479 St Kilda Road
Melbourne, Australia 8004
Countries Served:
Australia, Belgium, Bulgaria, Canada, Denmark, Fiji, Finland, France, Germany, Greece, Hong Kong, Ireland, Italy, Japan, South Korea, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Oman, Pakistan, Philippines, Poland, Portugal, Romania, Singapore, Spain, Sweden, Taiwan, Thailand, United Kingdom, and United States
About GAPBuster Worldwide:
GAPBuster Worldwide was established in 1994 under the direction of the company’s current Group Managing Director, Phil Prosser. Eager but unable to find a retail company with a successful means of monitoring its customer service, Prosser decided to launch GAPBuster in New Zealand. The idea behind the company is geared at eliminating the “gap” between the company’s service goals and the actual service customer’s experience on the sales floor – hence the company name GAPBuster.
The company transferred its corporate headquarters to Melbourne, Australia in 1996, and continued expanding its market throughout the Pacific area. Within a few years, GAPBuster began serving clients throughout Asia and into Europe, and still working hard to “bust the gap” between the sales floor and the client’s service goals.
Today, GAPBuster serves clients in more than 35 countries, and employs a full-time staff of 250 employees. GAPBuster’s mystery shopper force tops 250,000 mystery shoppers around the world. In addition to the corporate offices in Melbourne, Australia, GAPBuster also operates regional offices in the following locations: Cumming, Georgia (USA & Canada); Hampshire, United Kingdom (UK and South Europe); Copenhagen, Denmark (North Europe); and Shinjuku-ku, Tokyo (Japan).
The company maintains at “Quality Philosophy” aimed at provided clients with the same quality the clients themselves are seeking through the use of GAPBuster’s mystery shopping services.